{"id":107,"date":"2019-07-11T22:05:58","date_gmt":"2019-07-11T22:05:58","guid":{"rendered":"https:\/\/www.teuton-systems.com\/?page_id=107"},"modified":"2026-06-13T15:42:50","modified_gmt":"2026-06-13T13:42:50","slug":"distance-help","status":"publish","type":"page","link":"https:\/\/teuton-systems.com\/en\/distanshjalp\/","title":{"rendered":"Remote assistance and consultation"},"content":{"rendered":"<p><strong>Do you need help installing software, guidance and advice or are you simply stuck?<\/strong><\/p>\n<p>Via remote control, we can solve most problems and you who have booked an appointment can be guided over the phone while we work on your computer with installations, make configuration settings, etc.<\/p>\n<p>For those who have invested in a TS PC, we offer discounted remote assistance and consultation. The basic charge is SEK 445, while one hour of work totals SEK 890. Thereafter, we charge SEK 445 per half hour started.<\/p>\n<p>For customers who do not already own a TS PC, the basic charge is SEK 990 up to one hour and SEK 495 per half hour or more.<\/p>\n<p>Book an appointment via our form below and we will get back to you with instructions. Fields marked with a red star are mandatory.<\/p>\n<hr \/>\n\t<form class=\"ts-cform\" id=\"ts-cform-1\" novalidate data-ts-cform data-ts-loaded=\"0\" action=\"\">\n\t\t\n\t\t<div class=\"ts-cform__row\">\n\t\t\t<label class=\"ts-cform__field\">\n\t\t\t\t<span class=\"ts-cform__label\">Name <span class=\"ts-cform__req\" aria-hidden=\"true\">*<\/span><\/span>\n\t\t\t\t<input type=\"text\" name=\"from_name\" autocomplete=\"name\" required>\n\t\t\t<\/label>\n\t\t\t<label class=\"ts-cform__field\">\n\t\t\t\t<span class=\"ts-cform__label\">E-mail address <span class=\"ts-cform__req\" aria-hidden=\"true\">*<\/span><\/span>\n\t\t\t\t<input type=\"email\" name=\"reply_to\" autocomplete=\"email\" required>\n\t\t\t<\/label>\n\t\t<\/div>\n\n\t\t\t\t\t<label class=\"ts-cform__field\">\n\t\t\t\t<span class=\"ts-cform__label\">Type of matter<\/span>\n\t\t\t\t<select name=\"topic\">\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"H\u00e5rdvaruproblem\">Hardware problem<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"Mjukvara \/ Linux\">Software \/ Linux<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"Best\u00e4llning &amp; leverans\">Order and delivery<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"Annat\">Annat<\/option>\n\t\t\t\t\t\t\t\t\t<\/select>\n\t\t\t<\/label>\n\t\t\n\t\t<label class=\"ts-cform__field\">\n\t\t\t<span class=\"ts-cform__label\">Subject <span class=\"ts-cform__req\" aria-hidden=\"true\">*<\/span><\/span>\n\t\t\t<input type=\"text\" name=\"subject\" required>\n\t\t<\/label>\n\n\t\t<label class=\"ts-cform__field\">\n\t\t\t<span class=\"ts-cform__label\">Message <span class=\"ts-cform__req\" aria-hidden=\"true\">*<\/span><\/span>\n\t\t\t<textarea name=\"message\" rows=\"7\" required placeholder=\"Please describe your issue in as much detail as possible \u2013 which product it concerns, what is happening, and ideally steps to reproduce the error. Please attach a screenshot via a link.\"><\/textarea>\n\t\t<\/label>\n\n\t\t\t\t<div class=\"ts-cform__hp\" aria-hidden=\"true\">\n\t\t\t<label>Leave this field blank<input type=\"text\" name=\"website\" tabindex=\"-1\" autocomplete=\"off\"><\/label>\n\t\t<\/div>\n\n\t\t\t\t\t<div class=\"ts-cform__captcha\" id=\"ts-cform-1-hc\" data-sitekey=\"c0c8c566-504a-4e28-bc14-ded63e260b46\"><\/div>\n\t\t\n\t\t<div class=\"ts-cform__actions\">\n\t\t\t<button type=\"submit\" class=\"ts-cform__submit\">\n\t\t\t\t<span class=\"ts-cform__submit-label\">Send support request<\/span>\n\t\t\t\t<span class=\"ts-cform__spinner\" aria-hidden=\"true\"><\/span>\n\t\t\t<\/button>\n\t\t\t<p class=\"ts-cform__status\" role=\"status\" aria-live=\"polite\"><\/p>\n\t\t<\/div>\n\t<input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>","protected":false},"excerpt":{"rendered":"<p>Book remote assistance and consultation for Linux, secure software, installations, and practical guidance in Swedish.<\/p>","protected":false},"author":1,"featured_media":3574,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/page-sidebar-right.php","meta":{"neve_meta_sidebar":"full-width","neve_meta_container":"","neve_meta_enable_content_width":"off","neve_meta_content_width":100,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","footnotes":""},"class_list":["post-107","page","type-page","status-publish","has-post-thumbnail","hentry"],"amp_enabled":false,"_links":{"self":[{"href":"https:\/\/teuton-systems.com\/en\/wp-json\/wp\/v2\/pages\/107","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/teuton-systems.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/teuton-systems.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/teuton-systems.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/teuton-systems.com\/en\/wp-json\/wp\/v2\/comments?post=107"}],"version-history":[{"count":3,"href":"https:\/\/teuton-systems.com\/en\/wp-json\/wp\/v2\/pages\/107\/revisions"}],"predecessor-version":[{"id":7047,"href":"https:\/\/teuton-systems.com\/en\/wp-json\/wp\/v2\/pages\/107\/revisions\/7047"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/teuton-systems.com\/en\/wp-json\/wp\/v2\/media\/3574"}],"wp:attachment":[{"href":"https:\/\/teuton-systems.com\/en\/wp-json\/wp\/v2\/media?parent=107"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}